FAQ

Shipping

Q: how long is the deliver time?

A: Deliver time is around 20-40 days due to high demand of our product because of this we also off free shipping for most items (expect free plus shipping items)

Q: Do you ship internationally?

Yes we DO!
We officially ship to the following countries:  
Anguilla, Antigua, Aruba, Australia, Austria, Bahamas, Belgium, Canada, Cayman Islands, China, Denmark, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, UAE and the UK.

A: Where's my order?

Q: Items tend to take between 20-40 days after order has been shipping due to high demand.

Returns

A: My item is damage 

Returns accepted if product not as described within 60 days of sale, buyer pays return shipping fee

 

Please note also note, 

  • Items purchased during a site-wide sale or at a markdown price are considered final sale and are not eligible for return, unless otherwise noted.
  • Exchanges or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
  • Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
  • While we try our best, direct exchange requests are not guaranteed because our stock is limited.
  • If you’re returning an item purchased with a discount code, your refund will reflect the item’s proportionally discounted price, not the standard full price of the item.
  • Damaged returns and returns sent back without prior authorisation will be returned to sender.